We have seen our customers send a wide variety of both practical and creative items in their participant kits. In addition to the coursebook or training manual, some have included supplies to help facilitate learning, like highlighters, post-it notes and worksheets. Others have also included items that acknowledge the challenges of learning virtually, such as snacks, a coffee tumbler or a Do Not Disturb sign. Don’t forget to use this as an opportunity to cross-promote other programs, too!